Knowledge Base

Hello. How can we help you?

The Evolt Knowledge Base is a quick, self-serve hub for answers. It gives you simple guides for set-up, everyday use, and troubleshooting across Evolt 360, Evolt Insights, and the Evolt Active app—so you can get going faster and fix issues without the back-and-forth.
Filters
Filter by Category:
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Filter by
Tag Field
:
Tag value
remove x
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Evolt Marketing Materials

Promotional Flyer

Promotional Flyer
The Evolt Active App

Evolt Insights Troubleshooting

Reset your Evolt Insights Account password
The Evolt Active App

What is the Evolt Active App

What is the Evolt Active App?
Evolt 360 Scan Results

Understanding the Evolt 360 Results

Does the height being manually entered impact results?
Does the scan give a definitive measure of the Autonomic Nervous System as shown by chiropractors in USA?
Effects of a Fat Loss Phase
Evolt scans and menstruation
How do I make sure my scan results are tracking my body properly?
Evolt 360 Scan Results

Unboxing & Setting up your Evolt 360 Scanner

How to pack & transport your Evolt 360 Scanner?
How to setup your Evolt 360 Scanner?
How to unpack your Evolt 360 Scanner?
Setting up your Evolt 360 Scanner
Evolt Insights

Support

I need to update my Evolt Insights Login details
I am selling or have sold my Evolt 360 Scanner
Accessing the Evolt Insights Platform
Evolt 360 Scan Results

Supplement & Nutrition Features

Choosing Muscle Gain - Surplus Phase
Effects of Carbohydrates and BIA Scanning
Evolt 360 Supplement Suggestions
Evolt Protein Recommendations
The Evolt Active App

Software Updates

Software Update
The Evolt Active App

Signup and scan process

No items found.
Evolt Marketing Materials

Social Tiles

Social Tiles and Caption Suggestions
Evolt Marketing Materials

Screen Advertising

Screen Advertising
Connection & Software Updates

Scanner Troubleshooting

The scanner is stuck on the Control Panel screen
No option to add 'NEW CONNECTION'
No 'Start Scanning' button
Nothing happens when you tap on Log In/ Sign Up for scan
Evolt Marketing Materials

Scan Zone

No items found.
Evolt 360 Scan Results

Scan Frequency

How often can I do a scan?
How often is it recommended to scan?
How often should I do an Evolt 360 scan?
Evolt 360 Scan Results

Scan Accuracy

Can I scan on the Evolt 360 with a prosthetic limb?
Do I need to fast before a scan?
Do I need to remove any clothing for the scan?
Effects of Alcohol, Caffeine and Pre-Workouts
Effects of Carbohydrates and BIA

Sales FAQ

What question is your article answering?
Evolt Marketing Materials

Pull-Up-Banners

No items found.

Promotional Posters

Promotional Posters
Connection & Software Updates

Passcode for Locked Scanner Feature

Enable a Passcode System for your Evolt 360 Body Scanner
Ordering Result Sheets or Template Customization

Ordering Result Sheets

How do I order more result sheets?
Result Sheet Artwork Printing Specifications
Evolt Marketing Materials

Member Marketing Kit

Member Marketing Kit
Evolt 360 Scan Results

Medical Assets

What is Evolt 360?
The Evolt Active App

Join a Challenge

No items found.
Evolt Marketing Materials

Marketing Materials

Do you know how I can access Marketing Resources?
How do you market your Evolt 360 Scanner to your clients?
Will Evolt help me market the scanner to help me increase business?
Connection & Software Updates

Internet Connection

No items found.
Installation & Assembly

Important Tips for operating your Evolt 360 Scanner

Age of Consent/ Data Protection for Minors
Distributor- Evolt360 Repair Tutorials
Evolt 360 Scanner Housekeeping
The Evolt Active App

How to use the Evolt Active App

How can I find a scan location?
How can I print, share or download my scans results?
How can I view my macro’s?
How can I view my scans?
How do I delete a scan?
Evolt 360 Scan Results

How to Scan Correctly

How to correctly scan on the Evolt 360
Get Quote or Demo

Generating Revenue with the Evolt 360

How much do I charge for Body Scans in my business?
Evolt 360 Scan Results

General Health and Nutrition

Are any illnesses linked to high body fat or high visceral fat?
How do medications affect your result?
What is the importance of maintaining lean body mass that the bwi measures?
Who should not use the evolt scanner?
Why do people love to track their macro’s?
The Evolt Active App

Evolt Active App Troubleshooting

Can I recover a deleted scan?
Evolt Account is not found when logging in for a scan
How can I merge two Evolt Active Accounts?
How do I change a member's goal in the app?
How to Update your Body Type
Connection & Software Updates

Evolt 360 Scanner Calibration

Calibrating Scanner
Evolt Insights

Creating a challenge on Evolt Insights

How do I run a challenge?
How do I set up a challenge?
Tips for running a successful wellness challenge
Evolt 360 Scan Results

BWI - Bio Wellness Index

What is the difference between bmi and bwi?
The Evolt Learning Hub

Accessing the Online Education Courses

Accessing the Online Education Courses on our Learning Hub
Evolt Insights

Accessing my Evolt Insights Account

I'm trying to obtain a new access code but it doesn't recognize my email.
My Account is asking me to subscribe
Evolt 360 Scan Results

BIA & Evolt 360 Technology

Benefits of using an Evolt 360 Scanner
Guidelines for the best scan accuracy
How does bia technology differ from a dexa measurement?
How does bia technology differ from a skinfold measurement?
How does the Evolt 360 measure visceral fat?
Evolt Insights

About Evolt Insights

What is the Evolt Insights Analytic Portal?
Installation & Assembly

Printer Pairing & Troubleshooting

Compatible Printers
Connect the Printer to the Evolt 360 Body Scanner
Connecting the Scanner to the Brother Printer via Wi-Fi
Disabling Deep Sleep on the Printer
No 'Print' button or option to 'Preview' after a scan